Help Desk

The help desk at  MSACCO is the primary point of contact for members seeking assistance and information. The help desk is a critical part of MSACCO’s member service strategy, ensuring a smooth and positive experience for members.
MSACCO has three help desk lines:

1. Member Enquiries – This line receives and processes member queries, such as:
o Refunds
o Account balance checks
o New registrations
o General member question
WhatsApp # : +265 887 094 861

2. Withdrawals Help Line – This line receives and processes savings withdrawal forms.
WhatsApp # : + 265 886 577 952

3. Mobile Banking Help Line – This line handles mobile banking queries, including:
o PIN resets
o New registrations
WhatsApp # : +265 887 396 211

For more information, call : +265 891 001 036